The Best VBS uses cookies to help improve your experience at our website.  A cookie is a small file that is downloaded to your device when you visit a website.  The file usually contains the site's name and a unique user ID.  

By continuing to use this website, you are consenting to our cookie policy.

We may use three different kinds of cookies:

• Necessary Cookies - these files impact your ability to use our website
• Analytical Cookies - these files help us track anonymous data to improve our site for you and other users
• Third Party Cookies - these files are used by third-parties (such as Google) to improve your experience as well as enable their services to work (such as Google Captcha).  

Please note, we have no control over third-party cookies and you will have to contact them directly to opt-out of using their cookies.

We may use cookies from Google Analytics, Facebook, Active Campaign, and Jetpack.

You can opt out of cookie usage in your web browser settings (see links below for more information).  But please note that you may experience difficulty using this website if you disable all cookies.

You can read more about cookies and our usage below (and all the technical stuff)

1.   About cookies

1.1   A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.2   Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

1.3   Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.   Cookies that we use

2.1   We use cookies for the following purposes:

    (a)   authentication - we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: Google Analytics, Jetpack, Active Campaign, and Facebook);

    (b)   status - we use cookies to help us to determine if you are logged into our website (cookies used for this purpose are: Google Analytics, Jetpack, Active Campaign, and Facebook);

    (c)   personalization - we use cookies to store information about your preferences and to personalize the website for you (cookies used for this purpose are: Google Analytics, Jetpack, Active Campaign, and Facebook);

    (d)   security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: Google Analytics, Jetpack, Active Campaign, and Facebook);

    (e)   advertising - we use cookies to help us to display advertisements that will be relevant to you (cookies used for this purpose are: Google Analytics and Facebook);

    (f)   analysis - we use cookies to help us to analyze the use and performance of our website and services (cookies used for this purpose are: Google Analytics, Jetpack, Active Campaign, and Facebook); and

    (g)   cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: Google Analytics, Jetpack, Active Campaign, and Facebook).

3.   Cookies used by our service providers

3.1   Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

3.2   We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.  The relevant cookies are: Google Analytics.

3.3   We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behavior on our website and on other websites across the web using cookies. 

3.4   We use Active Campaign as our email service provider. This service uses cookies for determine usage and tailor resources delivered to suit your needs. You can view the privacy policy of this service provider at https://www.activecampaign.com  The relevant cookies are: Active Campaign.

4.   Managing cookies

4.1   Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

    (a)   https://support.google.com/chrome/answer/95647?hl=en (Chrome);

    (b)   https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

    (c)   http://www.opera.com/help/tutorials/security/cookies/ (Opera);

    (d)   https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

    (e)   https://support.apple.com/kb/PH21411 (Safari); and

    (f)   https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

4.2   Blocking all cookies will have a negative impact upon the usability of many websites.

4.3   If you block cookies, you will not be able to use all the features on our website.

5.   Our details

5.1   This website is owned and operated by Jen Kline.

5.2   You can contact us:

    (a)   using our website contact form; or

    (b)   by email, using jen@thebestvbs.com